BCA Sekuritas
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Customer Reports

We provide a customer reports service as part of our commitment to providing a secure and convenient experience.

Publication of Customer Reports

In accordance with the regulations of the Otoritas Jasa Keuangan (OJK), PT BCA Sekuritas (BCAS) is obligated to provide information regarding the Customer Complaint Procedures. A complaint refers to an expression of dissatisfaction by a customer due to actual or potential financial loss.

History of customer complaint handling publications:
PDF

PDF | 0.26 MB

Publication of Customer Complaint Handling 2025
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PDF

PDF | 0.83 MB

Publication of Customer Complaint Handling 2024
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PDF

PDF | 1.12 MB

Publication of Customer Complaint Handling 2023
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PDF

PDF | 0.35 MB

Publication of Customer Complaint Handling 2022
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